Our Services
Additional Services
Microchip Pet Identification
Imagine if your dog or cat got lost. Even the most responsible pet owners can’t always guarantee their pet will stay safe at home. A leash might break or slip out of your hand, your pet might push through a screen door or window, or a contractor or friend might accidentally leave a door or gate open.
You want to give your pet the best chance of getting home. Microchipping helps you do that.
Microchipping is a safe, permanent way to identify your pet if they become lost. A veterinarian places a tiny device—about the size and shape of a grain of rice—just under the loose skin at the back of the neck. When someone finds a lost dog or cat without an ID tag, a veterinarian scans them with a handheld microchip reader. If the pet has a chip, it sends its ID number to the scanner via a low-frequency radio wave. The veterinary hospital then retrieves the pet owner’s contact details from the NSW Pet Register, and, as long as the information is current, calls the owner right away.
We recommend using a microchip along with a collar and ID tag to identify your pet. An ID tag remains a reliable way to identify pets, and pets wearing tags with current contact details are more likely to avoid shelters and get home faster than those without tags. However, collars and ID tags aren’t permanent—they can be removed for the night or grooming, and pets can also lose them. A microchip gives your pet a much better chance of being identified and returned to you. Pets without microchips that enter shelters may be adopted by another family or even euthanised.
Please contact us to schedule an appointment to microchip your pet. Although we hope your pet never becomes lost, we want you to be prepared. We can also suggest a plan to have in place so if your pet does go missing, you’ll be able to act quickly.
Behavioural Counselling
If you feel concerned or frustrated about your pet’s behaviour, we can help. Our expert works with you and your pet to stop or change unwanted behaviour. Many aggressive, fearful, or inappropriate behaviours in dogs and cats respond well to a combination of desensitisation and counter-conditioning. When applied correctly, these techniques can deliver dramatic results. In some cases, medication can also help.
Contact us for an appointment if you’d like to consult with our expert.
Veterinary Specialist Referrals
Our experienced team of veterinarians and veterinary technicians offers a wide range of services, from routine care to advanced procedures. While we manage most of your pet’s medical and surgical needs in-house, we occasionally refer patients to veterinary specialists or specialty clinics when advanced training or equipment will provide the best outcome.
Board-certified specialists—such as oncologists, ophthalmologists, and neurologists—bring extensive training and experience in specific areas of veterinary medicine or surgery. Specialty clinics and university-affiliated referral centres have the equipment needed to perform procedures not typically offered by general veterinary practitioners.
We refer patients to ensure they receive the highest standard of care and the best possible outcome. Even when your pet visits another hospital, we stay involved, consulting with the treating specialist and often providing follow-up care and rehabilitation.
Treatment for Cancer
Like us, animals such as dogs and cats can get cancer. Fortunately, however, some forms of cancer are curable. In addition, recent advancements in cancer treatment can dramatically extend the lives of many dogs and cats. Treatments such as chemotherapy, radiation therapy, and surgery may be used to stop the spread of cancer and remove or destroy cancer cells and tumors.
You can help prevent some forms of cancer by having your pet spayed or neutered at an early age, but most cancers cannot be prevented. This is why early detection is one of our best weapons against this disease.
Regular veterinary visits can help us keep track of what is normal for your pet, as well as detect anything suspicious. However, because we typically only see your dog or cat once or twice a year, we also rely on your knowledge of your pet to catch any potential issues early.
Contact us right away if you notice any changes in your pet’s physical appearance or behaviour these can include lumps or bumps, sores that don’t heal, vomiting, diarrhoea, or any changes in eating or drinking habits.
Home Euthanasia
Just like any member of the family, we never want to see our pets suffer. We can examine your pet, explain your options, and, when you have explored all other possibilities and decide to say good-bye, we’ll make the process as stress-free as possible for both you and your pet.
You and your pet should be in a comfortable, private environment of your choosing. We can provide euthanasia at your home or another location you prefer. Before performing euthanasia, we give gentle sedation so your pet feels at ease and free of fear. We can also talk with you about pet cremation services and other available options.
The decision to euthanise is never easy, even when it’s a final gift of love that allows your pet to leave with peace and dignity. We are here to guide you through this transition and make the process easier for you.
Grief Counselling
Losing a pet can be extremely upsetting, sometimes even more so than you might expect. We have such a close bond with our pets, so letting go is never easy and is often filled with pain, sadness, depression—even anger. Our team understands these feelings, as many of us have also lost pets of our own. The emotions we go through are real and nothing to be ashamed of.
